Ranger Guard provides licensed, insured, and certified security guards throughout Baltimore. Every one of our highly trained security professionals has been screened to the highest standards and meets all Maryland state regulations for security guards.
Who We Hire as Ranger Guard Security Officers
We go further than most other security companies inBaltimore to find the best candidates. At Ranger Guard this starts with our recruitment pool. We prioritize military and law enforcement veterans with front line experience. Those individuals have the instincts and training to respond appropriately in live security situations, so we want them protecting our clients.
Because we know that candidate quality makes such a difference in providing a top tier service for our clients, we far exceed the state requirements for pre-employment background investigations.
Once applicants have passed our criminal and other background checks, they undergo various aptitude tests to assess suitability for the high stress role of a front line security guard, as well as a drug screening.
We then put all successful applicants through our rigorous in-service training program to make sure all guards have up-to-date skills and knowledge. The training focuses on security defensive tactics and criminal law and also includes first aid, verbal deescalation tactics, counter-terrorism training and customer service.
Before your contract with Ranger Guard begins, you will be provided with a complete applicant investigation of each security guard being considered to protect you.
At Ranger Guard our supervisors are available 24 hours per day and all year round for your convenience. These experienced supervising agents monitor guard activity onsite and are empowered to send backup or contact emergency services as appropriate. We believe that if we are to maintain the quality of service we promote, close relationships with our personnel whether on or off duty must be a priority.
You can contact our supervisors with any questions or concerns about activity at your sites at any time and receive support.
Equipment: At our firm, all of the security guards are equipped with two-way radios or the equivalent which ensures constant communication with our supervisor managers.
Professional Standards: All staff are required to uphold our exacting professional standards of attire, courtesy, customer service and personal hygiene.
To deter criminals and reassure clients, our teams conduct regular visible foot patrols using completely undetermined patterns. This prevents anyone from learning patrol routes. We push our personnel to work with employees and patrons onsite whenever they are working a post.
Verbal Judo and Deescalation
Our management team, with 30 combined years of law enforcement and security experience, understands that crime prevention can be accomplished by using tactical strategies, rather than accusations or blunt force used by competitors. Our staff use deescalation tactics as “verbal judo,” which is commonplace in our organization and very effective at defusing volatile situations before they escalate.
Security Guards Who Look The Part
Deterring criminals begins when they first see our guards. That’s why our personnel wear instantly recognizable security uniforms similar to what police officers wear.
Our general corporate orders require that all personnel keep their uniforms clean and pressed at all times. Shoes must be polished and our officers must maintain a clean-shaven haircut. The same standard is adhered to by our female officers.
We take the appearance of our personnel serious because they represent both us and your facility when they are working there
Insurance and Compliance
We uphold all regulations and guidelines that must be followed to maintain insurance. We surpass industry standards in our level of financial security so that there is full protection of your assets as well as ours, according to the advice of our legal counsel.
For owners and managers who need their retail facilities monitored after hours, our mobile patrol services can help. A highly visible and well-marked security vehicle will pay random visits to your facilities throughout the night. This has been proven to avoid damage or loss of property.
Our mission is to provide mobile patrol services that are top notch in customer service, creative solutions, and the use of advanced technology.
Do you pay high insurance premiums for loss of equipment or damage to property?
To reduce theft at your facility, and improve upon operating inefficiencies, our Shoplifting Prevention and Apprehension can help you out Ranger Guard “Shoplifting Prevention and Apprehension” program serves any retail client wishing to proactively control losses and the business risks that come with external shrink.
Shoplifting is a major risk to profit margins. A retailer who is able to adopt effective measures against shoplifters will be better able to offer lower prices for merchandise and without impacting profitability thus remaining competitive in their local marketplace.
Ranger Guard has grown from a small business in 2009 to a large company covering much of Texas and the Southwest. Founder David Catran is a former secret service agent and foreign ministry vice consul of security. He took his professional experience in the field to develop a security model that works to protect businesses and individuals in all environments and settings. We prioritize hiring military and law enforcement veterans with active combat experience. We know there is no substitute for time spent in the field when it comes to knowing what to do in an emergency.